Privacy Policy
How we collect, use, and protect your personal data.
Last updated: June 2026
Introduction
The Hair Centre ("we", "us", or "our") is committed to protecting your personal data. This privacy policy explains how we collect and use information when you visit our website or contact us regarding our services.
Data We Collect
When you submit an online consultation form, we collect: your name, email address, phone number, and the details of your hair loss condition that you choose to share. This information is used solely to provide you with a consultation response.
How We Use Your Data
Your data is used to: respond to your consultation enquiry; provide trichology diagnosis and treatment advice; and follow up on your treatment progress where you have consented to this.
Data Retention
We retain your personal data for the duration of your client relationship with us, and for 7 years thereafter as required by healthcare regulations.
Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@haircentre.co.
Contact
For privacy-related queries: info@haircentre.co